NetTeller Information


Self Password Reset

Step 1

  • When you have logged into your account, select the Options Tab.
  • Please verify the correct email address.
  • Create a question and response of your own to allow you to reset the password to the last 4 of your social security.


Step 2 

  • After completing the setup, go to our NetTeller login page.
  • Enter your NetTeller ID and go to the next screen. 
  • Click “reset password” below the password box and a new screen will be brought up to verify the correct ID and email address on file.


  • Enter your NetTeller ID, Correct Email Address, and any email subject that you wish and then select continue.


  • You will receive an email stating that you have requested to reset your own password.

Step 3

  • Once you've opened your email, it will read "To confirm this request, please click here"
  • Once you "click here" it will take you to a page where you will enter your NetTeller ID and security question, click enter.
  • You will get a message that reads "Your PASSWORD was reset to your original PASSWORD. Click below to login."
  • Click "Go To Login Page"


Step 4

  • Enter your NetTeller ID and Submit



  • It will ask you your security questions, once you answer those correctly the password will be reset to the last 4 digits of your social security number. (Remember that each time you reset your password, that the current or original password is going to become the last 4 digits of your Social Security Number.
  • Once you login with you social security number, you will be prompted to change your password to something more secure. Listed below are the password rules.

  -Must contain at least 1 letter

-Must contain at least 1 number

  -Must contain at least 1 special character +_%@!$*~

-Must contain at least 1 upper and lower case letter

  -Must be between 12 and 25 characters in length

  -Must not match or contain your ID

  -Must not match one of the previous 4 passwords