Click here to login to your Tri-County Bank Online Account.  

Netteller Problems (FAQ)

BROWSER PROBLEMS:

Part 1: Open this link, it will test your browser to make sure it is secure enough.
https://cm.netteller.com/login2008/BrowserCheck/test.aspx

Part 2: Lets check to make sure the site is a trusted site: (**Works for all Internet Explorer Browser Versions)

  • (From within Internet Explorer) Click Tools
  • Click Internet Options
  • Click the Security tab
  • Click on the Green Checkmark (trusted sites)
  • Note: Security settings for this zone should be medium or lower
  • Click on Sites
  • Add https://cm.netteller.com as a trusted site
  • Click Add, you should now see it listed under websites
  • Click Close, Click OK
  • Note: Sometimes it helps to close all browsers and reopen a new one to make sure changes have taken place

Part 3: Lets check to make sure your browser excepts COOKIES.  (**Works for all Internet Explorer Browser Versions)

  • (From within Internet Explorer) Click Tools
  • Select Internet Options
  • Click the Privacy Tab
  • This should be set to 'Medium'
  • If it is not, Click on the Default button (or manually slide the bar down to 'Medium')
  • Click the OK button

Part 4: Clear the Internet Browser Cache/Junk files.   (**Works for all Internet Explorer Browser Versions)

  • (From within Internet Explorer) Click Tools
  • Select Internet Options
  • If you are using IE 7 or 8 look for Browsing History, if you are using IE 6 look for Internet Temporary files
  • Click on Delete or Delete Files
  • Click Delete again
  • Click OK
  • Note: Sometimes it helps to close out of all browsers and reopen a new one to prevent any interference. 

If your Current Browser Version is Microsoft Internet Explorer 8.0 (example below)

Then we may have to make some changes using what is called "Compatibility View."  This means the Browser will appear to be Internet Explorer 7.0.

Now you can do two things you can either add our site to the list. (see images below)

 

If still need more customer service Click Here.

 

 

 

                                                                                                                                                                                                       

 

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